1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

Personal Information may include:

• Name
• Email address
• Phone number
• Mailing address
• Business information
• Job title
• Content of messages sent through our contact forms

Automatically Collected Information:

When you visit our website, we may also collect certain information automatically, including:

• IP addresses
• Browser type
• Operating system
• Access times
• Pages viewed
• Links clicked
• The page you visited before navigating to our website
• Other browsing information

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates, marketing, and promotional purposes
• Process your transactions
• Send you emails
• Find and prevent fraud
• Respond to your comments, questions, and requests

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies. These cookies are required for the operation of our website and enable you to use its features.
• Analytics cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Marketing cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. Third-Party Services

We may use third-party service providers to monitor and analyze the use of our website or to help us run our business. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

These third-party service providers may include:

• Google Analytics
• Email service providers
• Payment processors
• Customer relationship management systems
• Hosting services

5. Information Sharing and Disclosure

We may share your information in the following situations:

• Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent. We may disclose your personal information for any purpose with your consent.
• Legal Requirements. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, court orders, or legal process.
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Your Rights and Choices

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification (to correct inaccurate information)
• The right to object to the processing of your personal data
• The right of restriction (to request that we restrict the processing of your personal data)
• The right to data portability (to receive a copy of your data in a commonly used and machine-readable format)
• The right to withdraw consent (where applicable)

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• By email: info@positive4design.com
• By phone: +44 7369 229826
• By mail: 1 Heather Lea, Manchester, M34 6BY