Social media is a long-term strategy that typically shows meaningful results within 3-6 months. You'll likely see improvements in engagement within the first month as we implement a consistent posting schedule and respond to comments. Follower growth tends to accelerate around month 2-3 as your content strategy matures. More significant metrics like website traffic, lead generation, and conversions usually begin to show improvement after 3-4 months of consistent effort. We provide monthly reports to track progress and set realistic expectations based on your specific industry and goals.

We implement a comprehensive community management strategy for handling customer interactions. For standard comments and inquiries, we respond within established guidelines that we develop with you at the start of our partnership. For complex inquiries or complaints, we follow an escalation protocol, either forwarding them to your designated team member or crafting responses for your approval before posting. We monitor your accounts daily (or in real-time for premium packages) to ensure timely responses, and provide weekly summaries of notable interactions and sentiment trends to help you understand your audience better.

We select the optimal platforms for your business based on several key factors. First, we analyze where your target audience is most active and engaged. Second, we consider your industry - certain platforms naturally align better with specific sectors (e.g., LinkedIn for B2B, Instagram for visual products). Third, we assess your goals - different platforms excel at different objectives such as brand awareness, lead generation, or direct sales. Finally, we consider your content resources and strengths to ensure we're leveraging platforms where you can consistently produce quality content. This strategic approach ensures we focus your efforts where they'll generate the best returns.